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Inbox Innovation

Accessibility statement

Built to WCAG 2.2 AA, and tested on every change.

Accessible email is part of what we sell, so this site is held to the same standard as the systems we build for clients.

This website

  • Every text colour meets a contrast ratio of at least 4.5:1 against its background, in both light and dark themes.
  • A dark theme follows your device setting.
  • All functionality works with a keyboard, with a visible 2 px focus ring and a skip link to the main content.
  • Navigation targets are at least 44 by 44 px; every other control is at least 24 px.
  • Pages reflow without horizontal scrolling down to 320 px wide, and text can be enlarged to 200%.
  • Animation is minimal and switched off when you ask your device to reduce motion.
  • Windows High Contrast and other forced-colour modes are supported.
  • Images have text alternatives; decorative images are hidden from assistive technology.
  • Form fields have visible labels, and required fields are marked in words, not colour.

The email systems we build

  • Layout tables are marked role="presentation", so screen readers read content, not table structure.
  • Every email declares its language and has a meaningful title.
  • Brand names are live text rather than images, so they survive image blocking and dark mode.
  • Body text is at least 13 px, and every brand palette passes 4.5:1 contrast in light and dark mode.
  • Images carry alt text; buttons are real links with readable labels.
  • Mobile layouts stack to a single column, and dark-mode styles are provided for Apple Mail and the Outlook apps.

You can test any email against these standards with the free Health Check.

How we test

Every page is checked automatically with axe-core against the WCAG 2.2 A and AA rules before release, in light and dark themes, at desktop, mobile and 320 px widths. The current release reports no violations.

Automated tools find only some accessibility problems, so every page is also checked by keyboard: tab order, visible focus and closing menus with Escape. Screen-reader testing with VoiceOver is the next step, and if something gets past us, we want to know.

Found a problem?

Email hello@inboxinnovation.co.uk with the page and what happened. We aim to reply within two working days and fix confirmed issues within ten.

Statement prepared 10 November 2026. Reviewed with every major release.