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Inbox Innovation

Core service

System care

A day or two each month as your email specialist: QA before sends, reviews of agency work and new components as you grow.

Price
From £1,200 a month
Time
Rolling, 12-month terms
Discuss system care

The problem

Systems drift without an owner. New campaign formats appear, an agency builds something outside the library, a platform update changes how a block renders.

System care keeps a specialist close to the programme without the cost of a hire.

Usually right for

  • Clients with a system in place
  • Teams whose email developer has left
  • Groups that rely on agency builds

What you get

  • Pre-send rendering QA on request, in Email on Acid across 40-plus clients
  • Review of agency and platform-partner templates against the system
  • Component and token updates as the brand evolves
  • New templates and journeys within a monthly allowance
  • A quarterly health report using the audit scorecard

How it runs

  1. 01 · Ongoing

    Monthly allowance

    One or two days a month, booked as needed. Unused time rolls over for one month.

  2. 02 · Two working days

    Response

    QA and reviews returned within two working days; urgent sends by arrangement.

  3. 03 · Every three months

    Quarterly review

    A scored health report and a short call to plan the next quarter.

What changes

  • Fewer broken sends
  • Agency work held to the same standard as your own
  • A system that improves rather than decays

Questions

Can we start care without a system build?

Yes, usually after an audit, focused on QA and fixing the highest-risk templates first.

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